Client Name : Dunedin City Council
Status with Client : Completed
Niche FM’s Brief: An Overview of the Project
Niche FM was engaged by Dunedin City Council to assist the Property Group to improve delivery of its services. During our eighteen-month engagement we assisted Council in;- Implementation of a comprehensive work order management system
- Recruitment and re-alignment of staff
- Development and implementation of site specific maintenance plans
- Assistance with preparation of maintenance tenders and selection of tender submissions
- Establishment and management of scheduled maintenance services to council owned commercial properties
- Management of maintenance and refurbishment of properties within the community housing portfolio of Dunedin City Council
- Engagement of trade services and implementation of long-term contracts
- Implementation and integration of a property asset management system
- Interim building compliance management
- Remediation of building compliance defects and project management
This engagement included a full Niche FM Consulting team approach for the various elements and saw us take a lead in the development, implemention and execution of Facilities and Asset Management obligations and requirements.
Project Approach
Our engagement was broken into 3 definitive service areas:- Compliance Advisory
- Facilities and Assets Advisory
- Projects Advisory
The work carried out by Niche FM Consulting resulted in a substantial increase in staff and tenant satisfaction of services delivered by the Dunedin City Council Property Group.